Concierge Service Levels
Capitol Concierge has three categories of Service to meet the various needs of our clients. Whether you are looking for service from nine to five or 24/7, we are able to provide the coverage that's right for you and your property.
Whether you need a concierge, lobby attendant, front desk staff and/or valet service, our On-Site Concierge works in your property's lobby to personally tend to the needs of your tenants, residents, and guests. The On-Site Concierge is the first point of contact and is there to take requests, monitor and sign people in, take and follow up on maintenance calls, and create a welcoming atmosphere to your tenants and residents.
This concierge is physically available to receive and facilitate individuals' requests during your selected hours, and follows up on all remaining requests after they leave for the day. The On-Site Concierge acts as part of your team, building relationships and communicating with residents, tenants, and guests to understand and foresee their needs.
Our Virtual Concierge service provides you with on-line access to our wide array of offerings and capabilities. Clients are able to place online orders with the customized concierge team that services their property remotely. Then that team of concierges facilitates the fulfillment of the order. This service level provides you with the convenience of online order placement, while still receiving the personalized touch of a dedicated and capable concierge.
Capitol Concierge also offers individuals the ability to place an online order for an a la carte service, to be facilitated by one of our professional concierges in the local area.
Capitol Concierge offers a wide range of services for commercial, residential and individual clients. While the list below is representative of our service offerings—it is by no means exhaustive. When it comes to fulfilling our clients' requests, imagination is the only limit to what we offer as long as the services are ethical and legal.
Catering and Event Planning
Whether it's for one guest or 1,000, Capitol Concierge is the premiere resource for your catering and event-planning needs. Day or night, formal or casual, Capitol Concierge will go above and beyond to ensure that your special occasion is just that—special. Events include, but are not limited to, Lobby and Pool Parties, Ice Cream Socials, Meetings, Company Picnics, Holiday Soirees, Galas, Client Entertainment, Conferences, Receptions and Intimate Gatherings.
Gifts and Gift Baskets
No matter who the recipient, Capitol Concierge has a gift idea that is sure to impress. From gourmet foods to themed gift baskets or balloons, Capitol Concierge can offer just what you're looking for to fit that special occasion. Do you have a unique request or a hard to find item? Tell us what you need and Consider It Done!℠
Bouquets, Floral Arrangements & Plants
Gorgeous blooms, fragrant flowers, striking arrangements—Capitol Concierge delivers the best of what you need, when and where you need it. Our trusted vendors have been carefully-vetted to ensure that the products we deliver are beautiful, fresh and tasteful, each and every time.
Local & National Events
Need tickets for a game, concert or performance? How about extra tickets for that sold out show or last-minute dinner reservations at the latest hot-spot? Let Capitol Concierge handle it. Simply tell us what you need and Consider It Done!℠
Whether you need your car detailed, house cleaned, dog walked, dry cleaning handled or shoes repaired, Capitol Concierge can cover it. Your time is valuable—why not leave the time-consuming errands to us?
No matter where you need to go, Capitol Concierge can help get you there in style. Whether you're looking for a limo, sedan, motor-coach, van or even a yacht or corporate jet—we'll take care of it. Need an airport transfer or auto rental? Consider It Done!℠
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