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People. Service. Results.
Prioritizing people to bolster retention, productivity, and success.
Our clients partner with us to help their employees, tenants, and residents reclaim their time, find work-life balance, and lead more rewarding lives. By putting the well-being of people first, they experience higher retention and enhanced productivity and satisfaction. Join them and see the impact our personalized service can make.
Get StartedWho We Serve
The Capitol Difference
Exceptional service starts with genuine human connections. Our human-centric approach ensures that every interaction is personalized and meaningful. While other solutions might promise convenience, we provide customized care and attention to detail that call centers and automated services can’t replicate.
Rave Reviews
Delivering top-tier service is our hallmark, earning our concierges an impressive 95+ NPS rating from our customers.
Trusted Partner
Our clients stay with us year after year—some for 35+ years. Their trust in our service excellence is reflected in our retention rate and growth, which are fueled by their referrals.
Team Loyalty
Loyalty defines our team. With an 87% retention rate, many of our 350+ employees have been with us for over 7 years.
Resources
By Gigi Galbraith, Vice President, Client Development, Capitol Concierge A 2023 study by the American Heart [...]
Read MoreBy Gigi Galbraith, Vice President, Client Development, Capitol Concierge In today’s dynamic corporate office environment, [...]
Read MoreBy Lynda Ellis, Owner and CEO, Capitol Concierge The past year has been a recruitment [...]
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