A couple celebrating their 25th wedding anniversary dreams of an unforgettable sail along Bermuda. But not just any sail; they envisioned a day filled with romance, gourmet delights, and breathtaking views. Our concierge expertly orchestrated the perfect day—from arranging an all-day sail complete with a seasoned captain to a feast of delicacies and specifically requested […]
Category Archives: Case Study
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Dec
Dec
A client tirelessly searched for Spanish-speaking elder care for his beloved mother-in-law. After months of frustration, he contacted us, and our concierge stepped in. Through our network and resourcefulness, they swiftly connected with a Spanish-speaking church and found nurturing care for the mother-in-law within two weeks. It’s not just a placement; it’s peace of mind […]
06
Dec
Dec
A client dreams of a once-in-a-lifetime experience: attending the Vegas Formula One with his friends and their sons. With unparalleled expertise, our concierge secured VIP tickets and meticulously planned every detail, from reservations for transportation, flights, hotels, and restaurants, ensuring a seamless and unforgettable adventure for the dads and sons.
06
Dec
Dec
A client wanting to give her boss, who loves Dr. Suess, a special Christmas gift, asked the concierge to obtain a one-of-a-kind original picture from “Oh, the Places You’ll Go!” with the author’s signature. Despite the challenges of time and circumstance, our determined concierge spared no effort. Learning that Dr. Suess had passed before the […]
06
Dec
Dec
At Capitol Concierge, we go the extra mile to ensure our clients’ satisfaction! Recently, a client contacted us to arrange a hot lunch for VIPs. The challenge: They were given only 24 hours’ notice. Our concierge immediately tapped into our extensive network of trusted catering partners. She worked with the caterer to tailor menu options, coordinate […]
06
Dec
Dec
A heart-pounding moment turned into a heroic rescue at our concierge desk when a resident’s adorable pup, leash in tow, unexpectedly dashed toward the closing elevator doors. Without a moment to spare, our quick-thinking concierge sprang into action! He intercepted the pup with lightning reflexes, swiftly removing the collar just in time. His courageous efforts […]
06
Dec
Dec
A parent noticed a man trying to enter a locked door during student dismissal time at a church nursery school. Our concierge walked outside to greet the man, who said he wanted to enter to get water. He calmly explained to the man that he couldn’t enter but brought water to him instead. Balancing the […]
06
Dec
Dec
A client wanted 20 yards of a specific purple fabric he saw in a magazine ad. The catch? The fabric wasn’t part of the ad; it was just what the model wore that day. Undeterred, our concierge embarked on a quest. They contacted the magazine, then the agency behind the ad, the photographer, the model, […]