A parent noticed a man trying to enter a locked door during student dismissal time at a church nursery school. Our concierge walked outside to greet the man, who said he wanted to enter to get water. He calmly explained to the man that he couldn’t enter but brought water to him instead. Balancing the man’s need with the priority of the school’s security, our concierge handled the safety required for the school and the compassion appreciated by the church community.
