Commitment, Integrity, and Service
At Capitol Concierge, our values define who we are and guide everything we do. From providing exceptional service to building meaningful connections, we are driven by a commitment to integrity, compassion, and excellence. These core values shape our culture and inspire our team to make a positive impact every day.
Our Values
- Integrity: Honest with strong moral principles
- Loyalty: Committed to others, the team and the company
- Passion to serve others (joyfully): Serving and respecting others with a joyful attitude
- Accountability: Accepts responsibility for one’s own actions, responses and performance
- Transparency: Open and clear communication
- 100%, 100% of the time: Dedicated to going above and beyond
I want to take a moment to share how incredibly impressed I am with my concierge team. Their loyalty, selflessness, and teamwork have made a significant impact not only on me but also on the residents. The warm praise from our residents reflects their hard work and commitment to excellence, which is a true testament to the quality of service provided by Capital Concierge, as well as the exceptional guidance and training they receive.”
—General Manager
Diversity and Inclusion
Capitol Concierge is committed to fostering and preserving a culture of diversity and inclusion and was ranked #2 in the Washington Business Journal’s 2021 Corporate Diversity Index for midsize companies in the greater Washington area. In 2023, we received The Maryland Daily Record’s inaugural Empowering Women Award, recognizing companies that firmly commit to supporting and elevating women.
As an equal opportunity employer, the company does not discriminate in employment opportunity or practices based on race, color, religion, sex, national origin, age, marital status, personal appearance, disability, pregnancy, sexual orientation, gender identify or expression, family responsibilities, genetic information, matriculation, political affiliation, veteran stats, or any other characteristics protected by law.
Our Environmental Policy
Environmental stewardship and sustainability are essential to our culture and vision for the company’s future. That is why we consider it our utmost corporate responsibility to protect the environment and proactively improve our environmentally friendly processes. In fact, more than 75% of our service partners are certified “green” companies, and many of the properties we are located in are LEED-certified.
Our Commitment to Community
Capitol Concierge proudly leads with a spirit of giving through our philanthropy program, Capitol Cares.
“Philanthropy is an important part of who we are and what we do. Each quarter we will participate in SERVICE for others, which will better our communities and strengthen our organization through teamwork, for the greater good.”
The Capitol team and their families actively support local initiatives like food and clothing drives, Toys for Tots, and back-to-school programs, and volunteer at James E. Duckworth School events. We are also dedicated to community service, collectively donating hundreds of hours to organizations such as the Salvation Army, Habitat for Humanity, United Way, National Crime Prevention Council, and more.
